Privacy Policy

Last updated: June 9, 2026

This Privacy Policy explains how Digital Hubz LLC ("Digital Hubz LLC", "we", "us", or "our") collects, uses, shares, and protects personal information when you use our websites, applications, and services (the "Service"). By using the Service, you agree to the practices described here.

1. Information we collect

  • Account information: your name, email address, business name, and login credentials.
  • Billing information: billing address and payment details, which are processed by our payment providers — we do not store full card numbers on our systems.
  • Operational data: the data you submit to run your deliveries, such as orders, pickup and drop-off addresses, driver assignments, and delivery status.
  • Usage & device data: log data, IP address, browser type, pages viewed, and similar technical information collected automatically.
  • Cookies: small files used to keep you signed in, remember preferences, and measure how the Service is used.

2. How we use information

  • to provide, operate, maintain, and improve the Service;
  • to process payments and manage your subscription;
  • to communicate with you about your account, updates, and support;
  • to monitor, secure, and prevent fraud or abuse; and
  • to comply with our legal obligations.

3. Legal bases for processing

Where applicable law (such as the GDPR) requires it, we process personal data on the basis of performing our contract with you, our legitimate business interests, your consent, and compliance with legal obligations.

4. How we share information

We do not sell your personal information. We share it only:

  • with service providers who help us operate the Service, such as hosting, analytics, and payment processors, under appropriate confidentiality obligations;
  • when required by law, regulation, or valid legal process; and
  • in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Data retention

We keep personal data only for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

6. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. International transfers

We may process and store information in countries other than your own. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect personal data transferred across borders.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. We will respond as required by applicable law.

9. Cookies & tracking

We use cookies and similar technologies to operate the Service, remember your preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect how the Service works.

10. Children's privacy

The Service is not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us personal data, please contact us so we can remove it.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice.

12. Contact us

If you have questions about this Privacy Policy or your personal data, contact us at [email protected].