Refund Policy
Last updated: June 9, 2026
This Refund Policy describes when and how refunds are provided for paid subscriptions to the Service operated by Digital Hubz LLC ("we", "us", or "our"). It forms part of our Terms of Service.
1. Subscriptions & billing
Paid plans are billed in advance on a recurring basis and renew automatically until cancelled. Charges apply to the upcoming billing period at the time of renewal.
2. Free plan & trials
Our Starter plan is free, and the Professional plan includes a free trial. You will not be charged during a trial, and you can cancel before it ends to avoid being billed. No refund is due for a free plan or an unused trial.
3. Refund eligibility
Except where required by applicable law, subscription fees are non-refundable, and we do not provide refunds or credits for partial billing periods, downgrades, or unused service. If you believe you were charged in error, or local consumer law entitles you to a refund, contact us and we will review your request in good faith.
4. Cancellations
You may cancel your subscription at any time from your account settings. Cancellation stops future renewals; it takes effect at the end of your current billing period, and you keep access to paid features until then.
5. How to request a refund
To request a refund or ask about a charge, email [email protected] with your account email and the relevant invoice or transaction details. We aim to respond within a reasonable time and, where a refund is approved, to issue it to your original payment method.
6. Chargebacks
If you have a billing concern, please contact us first so we can help. Initiating a chargeback without contacting us may result in suspension of your account while the dispute is reviewed.
7. Your statutory rights
Nothing in this Policy limits any non-waivable rights you may have under the consumer protection laws of your jurisdiction.
8. Contact us
Questions about this Refund Policy can be sent to [email protected].